Welcome to the official website of LunaVelle LLC! We are committed to providing you with a smooth and convenient shopping experience and want you to have a clear understanding of our shipping policies. Below is detailed information about our shipping terms, including domestic and international shipping.

Shipping Area
We offer both domestic and international shipping services. No matter where you are, we want your shopping experience to be smooth.

Domestic Shipping
Shipping Time: Within the United States, orders typically arrive within 3 to 7 business days after processing. Specific delivery times depend on your location and the shipping service you choose.

Shipping Methods: We partner with several well-known courier companies, including but not limited to:
UPS (United Parcel Service)
FedEx
USPS (United States Postal Service)
After you place your order, you will receive a confirmation email with your tracking number. You can track your package status in real time on the courier company’s website.

Order Tracking: All orders are trackable. You will receive an email with a tracking number after your order is shipped, which you can use to check the latest status of your order.

Shipping Issues: If you encounter any problems during shipping, such as a lost or damaged package, please contact our customer service team as soon as possible. We will do our best to resolve the issue for you.

Important Notes: Please ensure that the delivery address you provide is accurate to avoid delays.

Shipping times may be longer during holidays and promotions; please plan ahead.

Thank you for choosing to shop at LunaVelle LLC! If you have any questions, please feel free to contact us; we are happy to assist you.